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FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
What's in the Shiok Bag?
Every order on Just Dabao is a surprise bag of food from the store. We call it a Shiok Bag! While you get a delicious meal at a great price, stores earn back sunk cost and the planet breathes easy. Everyone wins!
Sounds exciting! How do I get started?
It's really simple. Share the address where you are looking for a meal, browse nearby stores, and place your order. At the pick up time mentioned, go to the store and collect your Shiok Bag.
How do I collect the food I've ordered?
Visit the store at your chosen pick up time. Share the OTP in the order confirmation page with the merchant to receive your Shiok Bag. Order confirmation page can be accessed via account page.
If the order is not picked up during agreed upon slot, the order is considered fulfilled and no refunds can be processed.
How do I join as a partner?
Its easy! Simply visit https://justdabao.com/partner-with-us and click partner with us. Follow on-screen instructions to setup your store.
The store cancelled my order. What do I do now?
Eateries sometimes experience unanticipated sales and left with no unsold food. At those times, they will cancel your reservation. Your money will be refunded and you can place an order at a different store.
What if the food I picked up is not edible?
Please get in touch with us at[email protected]with your order number and some pictures of the food you picked up.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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Reach us at
7 Thomson Lane, Singapore 297725
+65 8265 1002
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